Welcome to The Hollies Family Surgery, Formby

HRT shortage

01 June 2022

Please note we are aware of the national supply shortage of HRT currently in the UK. Your pharmacist is able to issue you with a suitable alternative in the first instance from stock, they will also advise of stock locally available in other pharmacies and should not ask you to return to the practice. The dispensing of HRT medication has been limited to 3 months' worth, but if you have a prescription for more than 3 months' worth you will not have to pay an additional prescription charge. For more information please click here

Proposed merger with Chapel Lane Surgery - important information for all patients of The Hollies Family Surgery

09 May 2022

In early 2021, The Hollies Family Surgery arranged to work more closely with the partners at Chapel Lane Surgery, with both practices sharing responsibility for the delivery of services for The Hollies.

Since May 2021, both practices have continued to operate as 'stand alone' practices with their own reception and administrative staff but clinical staff have worked across both sites.

We are now looking at making this a more formal merger with the management and administrative functions of the two practices which will benefit patients, clinicians and support staff.

Please read the following document which explains this proposal in detail:

Your say about Chapel Lane Surgery and The Hollies Family Surgery working together in the future (Right click to save)

After you have read the above document, please click here to fill in a patient survey about the proposed merger. If you require a hard copy of the survey to fill out, please enquire at reception.

Notes and further information from the first information session will be available on the website week commencing 6th June 2022.

The second of our information sessions which patients are invited to attend will be held on Thursday 9th June 2022 at 7.30pm at:

Gild Hall, Church Road, Formby, L37 3NG

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Please note that face coverings are still required in all healthcare settings including GP Practices. When entering the Practice building, please remember to wear a face covering unless you are exempt. 

If you are having problems accessing Patient Access (security certificate out of date), please update your bookmarks/favourites to use the correct address: https://app.patientaccess.com/

eConsult is available from 8am each weekday morning. We turn off eConsult when demand is high each day for clinical safety reasons. Please telephone the practice in this instance.

We continue to ask patients to please wear a face mask, if they are not exempt, while visiting the surgery, following national NHS England guidance: NHS England » NHS Patients, staff and visitors must continue to wear face coverings in healthcare settings

Please contact the surgery by telephone or eConsult first if possible before visiting the surgery in person.

You can interact with the surgery online using the eConsult service which you will find on this website. Here you can request a fit note/sick note, get advice from a clinician about common ailments and request treatments. You will receive a response by the end of the next working day.

If you have coronavirus symptoms:

• a high temperature
• a new, continuous cough
• a loss of, or change to, your sense of smell or taste

Get a test and stay at home

We have a Coronavirus Resources page with access to relevant documents and links to official government and NHS websites for advice and guidance.

Visit gov.uk/coronavirus for the latest government information.